Getting “Your Internet Access is Blocked”? 10 Ways to Fix

How to: Fix Antivirus Is Blocking Internet or Wi-fi Network

Here we can se, “How to: Fix Antivirus Is Blocking Internet or Wi-fi Network”

You won’t be able to get online if your antivirus is restricting your Internet or Wi-Fi connection.

It’s also possible that the firewall is restricting Internet access, so look into it.

You should begin by inspecting your connection and network components.

This problem can also be swiftly resolved by checking the exceptions in your firewall.

Cybercrime is accurate, and antivirus software is essential if you want to keep your data, privacy, and functioning safely on a regular basis.

Furthermore, most modern antivirus systems are all-in-one packages, including cloud protection, firewalls, system optimization, and other features.

However, the firewalls mentioned above might occasionally prohibit you from connecting to the Internet by blocking your Wi-Fi network.

My antivirus is preventing me from accessing the internet! Because this can be a severe issue, we thought it was worth discussing in this essay.

Make sure you follow the procedures outlined below, and we should be able to solve this issue in no time.

How can I unblock the antivirus-blocked Internet access?

1. Run the Troubleshooter for Internet Connections

Select Settings from the context menu when you right-click the Start button. Select Update & Security from the drop-down menu. Now, on the left pane, select Troubleshoot, and on the right pane, pick Additional troubleshooters. To run the troubleshooter, go to Internet Connections and press the Run the troubleshooter button. To complete the procedure, follow the instructions on the screen.

In this case, the first thing to do is to use the specific troubleshooter. And, while it may be deemed rudimentary, it has assisted many people in resolving their connectivity issues.

2. Double-check the connection

Let’s start by ruling out any other plausible causes for this event. There is a slew of reasons why your PC is unable to connect to the Internet or your preferred Wi-Fi network.

As a result, we recommend that you follow the recommendations below and look for other possible reasons for this burning problem:

Restart your computer.

Restart your modem and router if necessary.

Look for differences if you use a LAN cable instead of Wi-Fi.

Try connecting in Safe Mode with Networking enabled.

Run the troubleshooter for Windows.

Update the firmware on your router or modem.

On the other hand, if the antivirus prompts you and informs you of the restricted network, continue reading.

3. Verify the firewall exceptions

The internet connection cannot be blocked by an antivirus or antimalware solution. Third-party firewalls emerged as a result of the consolidation of numerous security solutions into a single package.

Those firewalls may be preventing Internet or Wi-Fi access. Sometimes it’s by accident, and other times it’s because you have a reasonable suspicion that your network isn’t secure.

You can control this by reconnecting your router, resetting all of your equipment as we previously recommended, and looking for changes.

If those steps don’t work, make sure to check the Firewall section of your antimalware program.

Individual programs (such as browsers and e-mail clients) can interact via the firewall by creating exceptions.

This technique varies, so look up your antimalware on the internet or look in the Help area to learn how to perform it.

Furthermore, some users stated that huge upgrades caused problems with their antivirus software. Make sure to update it again, and hopefully, the devs will release patches regularly.

4. Reset the antivirus to factory defaults

If you tampered with the installed firewall on your own or if a strange update changed something and so barred internet access, simply return the antivirus to its default settings.

That appears to be the most effective method of resolving the issue at hand. It’s not uncommon for antivirus software to go crazy, and this practice has grown in popularity since the emergence of secondary protection products.

Reset all of your settings to default, restart your computer, and check for any changes. There’s one more thing you may do if you still can’t connect.

5. Disable the antivirus or switch to a different one

Although we can’t call this a solution, it is a workaround, and you may wish to disable your antivirus or use an alternative.

Of course, you may always contact antivirus support and ask for assistance.

Perhaps there is a bug with the current iteration, and your calling it out can assist developers in resolving it quickly.

If you discover that your antivirus is preventing you from accessing the Internet, we strongly advise you to replace it with a less problematic antivirus.

The security solution suggested below will not disrupt your system or connection, and it will be less prone to mistakes like this one.

6. Reinstall your antivirus software

Finally, if none of the previous measures has yielded results, the only option we have is to reinstall the antivirus software.

Now, before you go to Control Panel and delete the antivirus, keep in mind that most of the suit’s accompanying programs aren’t really necessary.

Meaning: Windows Firewall is more than adequate, and you won’t need a third-party firewall unless you’re a savvy user who wants to make use of advanced capabilities.

As a result, reinstall your antivirus, but this time simply the antivirus. That should fix your issue, and you should be able to connect to the internet normally again.

If you can’t do it using the regular process, boot into Safe Mode and try again.

That ought to suffice. We hope this information helped resolve any firewall or antivirus difficulties that were preventing you from accessing the Internet.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions:

1. Is it possible for antivirus to create WIFI problems?

This is due to the fact that some antivirus products contain built-in security configurations that could interfere with network traffic. If you have an antivirus product installed on your computer, go to the options menu and turn off any features that could cause your internet connection to become unstable.

2. Is antivirus software capable of interfering with internet access?

Some firewall and anti-virus software can restrict or prevent information from and to the Internet, resulting in poor speeds or the appearance of no connection at all. Make that your firewall and anti-virus software are compatible with your broadband connection.

3. What can I do to get Bitdefender to quit blocking my Wi-Fi?

From your desktop, launch Bitdefender. From the left panel, select Protection, then go to the Online Threat Prevention panel and select Settings. Make sure that Encrypted web scan is turned off in the list that appears. Disable this module in your application and see how it affects it.

4. A virus blocking internet access? : r/AskReddit

5. Avast has just started blocking my access to the Internet out of

Your Internet Access Is Blocked: Now What?

If your internet access is blocked, it can be more than a pain. It can prevent you from getting work done, reaching your files, or even connecting with friends and family.

There are so many different reasons why your internet is blocked, but most people will run into problems with the following:

• Windows 10

• Chrome

• Firewalls

• Viruses

• Malware

If you get a notification that any of those has blocked your internet, we have straightforward solutions to your problem. If you don’t have the specifics of what is blocking your access, our experts have come up with a list that you can use to troubleshoot.

What To Do If You Have Blocked Internet Access on Windows 10

If your internet access has been blocked by Windows 10, there could be many solutions to your problem. It is best to see if you can pinpoint exactly what caused the problem, but if you don’t have any insight, work your way through this list to see what works.

You will likely get the “ERR_NETWORK_ACCESS_DENIED” notification if one of these will work for you. Try to work through this list in order, as we put the most common solutions toward the top.

Breathe and Reboot:

The easiest and most common solution to this problem is to restart your PC and see if that helps. Sometimes you will have updates that need to be installed, or there is simply a minor glitch. After you restart your computer, open your browser to see if your internet access has been restored.

Reboot Your Modem and Your Router:

Another simple option is to reboot your modem and router. If internet access is blocked, it could be something to do with their connections. Unplug the modem and router from the wall and then wait for at least three minutes. Then, connect your modem first and then the router. Watch the lights on your router to see if everything is working correctly.

Try to reconnect to the internet. If you still get the error code, then you need to go deeper.

Disable Firewalls and Antivirus:

The next solution could be to disable your Firewalls and Antivirus. Please go down to that section to see how to solve the problem. If that doesn’t work, continue in this section.

Run Windows Network Diagnostics:

At this point, things aren’t looking great, but you still have some solutions. This is a sort of Hail Mary to prevent you from having to do anything that takes a long time. To try this:

1. Go to Settings.

2. Click on “Network & Internet.”

3. Run the troubleshooter.

4. Navigate to the “Status” menu.

5. Click on “Network Troubleshooter.”

6. A new window will appear that runs the network diagnostics. You may have a wizard to follow before or after the process.

7. Read any results that you get and follow their instructions.

If you did not get any results from this tool, you should move onto the next option.

The next thing you can try to do is work with your network drivers. Sometimes an update will make those issues. Rollback to a previous version or install an update if necessary. In the update, you should see a notification that there is one, and you may have to restart. To roll back the drivers:

1. Press the Windows key and X at the same time to go into the Device Manager.

2. Search for “Network Adaptors” and click on it when you see it.

3. Right-click on the Driver that you want to roll back and click on “Properties.”

4. Click there, then click on “Roll Back Driver.” Click “OK.”

a. If your Roll Back button is greyed out, then you do not have the appropriate permissions.

5. After the rollback has been completed, restart your PC to see if you get the error again.

To update your network adapter driver, you need to work through the wizard.

If none of these solutions work for you, it could be a problem with your internet, and you are just getting the wrong error code. This is a rarity, but we have seen some anecdotal evidence that it does happen.

What To Do If Your Internet Access Is Blocked By Chrome

Most people who have the ERR_NETWORK_ACCESS_DENIED error will get it when they are trying to use Chrome. There isn’t a rhyme or reason for why this happens as much. If you are getting that error, try to use a different browser like Firefox. If you don’t have problems with those browsers, but you still prefer Chrome, there are some things you can do to fix the problem.

Most people will have to try a few of these to see what works, as the error isn’t usually caused by one problem. Try some of these solutions:

Clear Out Your Cache:

This is a bit of a catch-all for any problem with Chrome, so you should get into the practice of clearing your cache regularly. Clearing the cache removes your browsing history and deletes cookies that can hinder a website’s IP address, which sometimes causes blockages.

To clear your cache:

1. Press Ctrl and H to open up your browsing history tab and click on “Clear Browsing Data.”

2. Next, you should check all three options here to clear your browsing history, cookies, and cache. The best option is to clear from “All Time.”

3. Click on “Clear Data.”

4. Once everything has been cleared (it could take some time depending on how often you do it), check to see if your system is working fine.

Reset Chrome.

The next option you have is to reset your Chrome, especially if you regularly update your settings. To reset Chrome, all you need to do is:

1. Click on the three vertical dots in the upper right corner of the browser.

2. Go to “Google Settings.”

3. Click on “Advanced.”

4. Navigate to “Reset And Clean Up.” Click on the triangle next to “Restore” and restore the settings to their original defaults.

5. A pop-up window will appear; click on the “Reset Settings” button.

6. Refresh your browser and see if that has solved your problems.

Delete Your Chrome Profile.

There is a chance that deleting your Chrome profile may help to fix this error. You will need to end the task on the Task Manager by clicking Control, Alt, and Delete. Locate the Chrome task and hit “End Task.” Then:

1. Press the Windows key and R to open the Run menu.

2. Type the following into the textbox that appears and hit Enter: %LOCALAPPDATA%GoogleChromeUser Data

3. The file should open, search for “Default,” and then rename it as

4. Change the name of the old profile.

Restart your computer and try again.

Change Your Firewall or Antivirus Settings Related to Chrome.

Sometimes your Windows Firewall or Antivirus will impact your Chrome browser. Make some changes in your firewall to allow the Chrome app. To do this:

1. Press the Windows Key and I to open up settings.

2. Select the “Update & Security” option.

3. Find “Windows Security.”

4. Click on “Firewall & Network Protection.”

5. When this opens, click on “Allow an app through the Firewall.”

6. A new window will open up. Click on “Change settings.”

7. Search for “Google Chrome.”

8. If you are on your home network, select “Private.” If you are on a public network, like at an office or dorm, click on “Public.”

9. Click on “OK” to save your changes.

10. Restart your computer.

Check to see if your Google Chrome browser is now operating correctly.

Disable Any New Third-Party Extensions.

Another problem could be an extension that you have recently installed that causes the firewall to block specific websites. To change this:

1. Click on the three vertical dots on the upper right-hand corner of the Chrome browser.

2. Navigate to “More Tools.”

3. Click on “Extensions.”

4. Here, you can see all of the extensions. Remove all of the unnecessary extensions by dragging the switch and turning them off.

5. Save your changes.

6. Refresh the page to see if your internet access is still blocked.

If none of these solutions work for you, it could be another problem.

What To Do If Your Internet Access Is Blocked By A Firewall

Your antivirus is an essential part of your computer’s health and safety, but it sometimes gets in the way. If your antivirus is one of the better ones, it will offer firewall protection as well. The antivirus isn’t likely to impede internet connection, but your firewall might. Disable your antivirus and check to see if you can connect to the internet.

Sometimes, it will be the Windows firewall that blocks your connection as well. If you suspect this is the case:

1. Go to the Control Panel.

2. Click on “System and Security” to open it.

3. Click on “Windows Defender Firewall” to open up a settings menu.

4. You will see a “Turn Windows Defender Firewall” on or off option on the left-hand side. Click on it to turn off the firewall.

5. Restart your system.

6. Open a browser to determine if your internet access is still blocked.

If those options didn’t work for you, it doesn’t mean that you have another problem: it could still be your antivirus. You may need to reinstall your antivirus. While you do this, do not install the firewall as a utility.

What To Do If Your Internet Access Is Blocked By A Virus

If you believe or know that you have a virus, and you think it is blocking your internet access, you may want to take your computer to a professional. However, there are some ways to fix it yourself. Before you start, know that this is a bit on the complicated side.

1. Open up Internet Explorer.

2. Click on the wrench icon in the upper right-hand corner of the main window.

3. Choose “Internet Options” on the menu.

4. Another window will open. Click on the “Connections” tab.

5. Click on the “LAN” settings button. In this window, ensure that the ‘Use a proxy server for your LAN’ option is not checked (if it is, uncheck it and click ‘OK’).

The next thing you will need to do is check the DNS settings on your computer.

1. Click on the Start Button.

2. Select “Control Panel.”

3. A window will open. Click on “Network and Internet.”

4. Another new window will open. There, click on “View network status and stats.”

5. Click on “Local Area Connection.”

6. Click on “Properties” and then select ‘Internet Protocol (TCP/IP).

7. Next, click the “Properties” button.

8. Look to see if the “Obtain DNS server address automatically” is checked.

9. If it isn’t, check it.

10. Save everything.

Next, you will have to check the operating systems’ Hosts file.

1. Locate your Hosts file.

a. Often, you can find it in c:windowssystem32drivers.

b. Open that file with Notepad to see if there is anything added to it. The best thing you can use is a compare tool in your favorite word processor with this text based on your operating system:

Default Windows Vista Hosts File:

# Copyright (c) 1993-2006 Microsoft Corp.


# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.


# This file contains the mappings of IP addresses to host names. Each

# entry should be kept on an individual line. The IP address should

# be placed in the first column followed by the corresponding host name.

# The IP address and the host name should be separated by at least one

# space.


# Additionally, comments (such as these) may be inserted on individual

# lines or following the machine name denoted by a ‘#’ symbol.

# localhost

::1 localhost

Default Windows 7 Hosts File:

# Copyright (c) 1993-2006 Microsoft Corp.


# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.


# This file contains the mappings of IP addresses to host names. Each

# entry should be kept on an individual line. The IP address should

# be placed in the first column followed by the corresponding host name.

# The IP address and the host name should be separated by at least one

# space.


# Additionally, comments (such as these) may be inserted on individual

# lines or following the machine name denoted by a ‘#’ symbol.


# localhost name resolution is handle within DNS itself.

# localhost

# ::1 localhost

If you notice that something has been added, it is time to take your computer to a professional. You can also use your antivirus software if you can run it.

Once you have carried out all of these steps, check to see if your internet connection is back to normal. If you aren’t back to normal yet, you may have a problem that you need to seek in-person, professional help. You can also try to use an antivirus, but it may be too late if you don’t have any installed.

What To Do If Your Internet Access Is Blocked By Malware

Finally, if you think that your internet access is blocked because of Malware, you can easily remove it and get back to your regular browsing. Unless you have a ton of malware that went unnoticed, it is a simple fix:

1. Boot your computer in Safe Mode. To do this, restart and hold down the F8 key.

2. Choose “Safe Mode with Networking.”

3. Launce a browser to see if it works. If it does, download a malware remover of your choice (we suggest Malwarebytes Chameleon.

4. Reboot your computer.

5. Run the malware removal tool.

6. Restart your computer again.

7. Check to see if the malware was removed.

Conclusion: What To Do If Your Internet Access Is Blocked

All of the solutions listed above should help you solve your problem and get back to your browsing. If you can figure out the cause, the solution should be easy to locate. If not, try a few things to see what helps you the most.

However, sometimes none of these solutions will work. If this is the case for you, it could be a complicated problem that you won’t be able to fix on your own. In this situation, connect to your Internet Service Provider (ISP) and see if they can help you solve the problem.

Getting “Your Internet Access is Blocked”? 10 Ways to Fix

Sometimes when you try to access a website, your browser runs into a “Your internet access is blocked” error with an ERR_NETWORK_ACESS_DENIED error code. There are a few quick fixes you can try to regain internet access.

You could encounter this error for several reasons. In some cases, it could be as simple as a driver misbehaving. However, it could also be your antivirus program’s firewall blocking internet access to suspicious websites, or an external factor such as websites being blocked by the network administrator.

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In worst cases, your PC could have been infected with malware or viruses which can alter your network settings, and give you the “Your internet access is blocked error.” In this case, you’ll need to scan your PC using Windows Defender or a good third-party antivirus software.

Regardless of what stands between you and the web, the following fixes will help you get back online within the next few minutes.

The “Turn It Off and On Again” Method

As old school as it may sound, you’d be surprised by just how many errors restarting your PC can fix. You should also restart your modem and router while you’re at it.

If your modem and router don’t have a power switch, unplug them from the power source. Let them sit for at least 60 seconds. Plug the modem back into the power source, and then the router.

If a reboot does solve your problem, you’ll save yourself a couple of minutes of troubleshooting. If it doesn’t, there are a few other fixes you can try.

Disable Your Firewall and Antivirus

If you have a third-party antivirus program installed on your PC, it likely has a firewall of its own. While the antivirus doesn’t stand in the way of your browsing the web, its firewall could block access to websites that it believes could harm your system. Disable the firewall to see if you can then access the internet properly.

The process of disabling the firewall is different for all antivirus programs, but you’ll generally find it somewhere in the settings/preferences. If you still can’t access the web, go ahead and also disable the Windows firewall.

Press Win + R, type control, and press Enter to launch the Control Panel. Select System and Security > Windows Defender Firewall.

Select Turn Windows Defender Firewall on or off from the left pane.

On the next screen, select Turn off Windows Defender Firewall (not recommended) for both private and public networks.

Restart your PC.

Any luck? If not, try the next fix.

Reset or Reinstall Your Antivirus Program

If you remember recently playing around with your antivirus program’s settings, it’s probably a good idea to reset its settings to default. You’ll generally find a factory reset option somewhere in the settings, depending on which program you’re using.

If a reset doesn’t help, reinstall your antivirus program if you have reason to believe it’s the culprit. When reinstalling, it would make sense to leave out installing the program’s firewall utility. Having Windows Defender Firewall provides enough protection, and in most cases, you’d even do just fine without any other antivirus program.

Use the Built-in Network Troubleshooter

Windows has a set of built-in troubleshooters that can help you automatically fix a range of problems. It also has a network troubleshooter that you can try to fix the “Your internet access is blocked” error. The network troubleshooter isn’t great at fixing a lot of issues, but it’s definitely worth a shot.

Press Win + I to launch the Settings app. Navigate to Network & Internet > Status > Network troubleshooter.

The troubleshooter will automatically begin to detect the problem and try to fix it. If it doesn’t find any issues, it will let you know.

If the troubleshoot couldn’t find the problem, try the next fix.

Roll Back Driver

Sometimes a driver update can cause the driver to malfunction. If your driver was recently updated and the system had retained the files for the previous driver, you’ll be able to roll back the driver to the previous version.

Press Win + R, type devmgmt,msc, and press Enter to launch the Device Manager. Find the network adapter you’re using. Right-click on the adapter and select Properties.

Switch to the Driver tab and select Roll Back Driver.

If the button is greyed out, it means you didn’t have any previous versions to roll back to, or the files for the previous driver are no longer available. In that case, try the next fix.

Update or Uninstall the Driver

Look through the manufacturer’s website to see if there’s a newer version of your driver available. Windows automatically updates drivers most of the time, but it’s worth checking for a newer version nonetheless.

If you do find a newer version, select the Update Driver button just above the Roll Back Driver button. You’ll be asked if you want Windows to search for a driver or browse through your computer for driver files. Select the latter option if you’ve downloaded the files from the manufacturer’s website.

If your driver is up-to-date, try reinstalling it. Go back to the Device Manager and right-click on your adapter. Select Uninstall device.

You’ll see a prompt asking permission to continue uninstallation, select Uninstall.

Once it’s uninstalled, select Action from the top ribbon in the Device Manager and select Scan for hardware changes. This will automatically reinstall the device you just uninstalled.

Alternatively, you could restart your PC and that will reinstall the driver as well.

Browser-Specific Fixes

There are a few things you can try with your browser to fix this issue. Since Chrome is the most popular browser, the illustrations in this section use Chrome. However, it’s still conceptually applicable to most other browsers.

Clear Cookies and Cache

It’s good practice to clear cookies and cache every once in a while even without any errors. Clearing cookies and cache can eliminate a lot of browser problems, including the “Your internet access is blocked” issue.

To clear cookies and cache:

Press Ctrl + H, and select Clear browsing data.

You’ll now see a small window pop up asking you about a time range for which you want to clear the data. It’s best to select All time as the time range and check all three boxes below: Browser history, Cookies and other site data, and Cached images and files. When you’re done, select Clear data.

If this doesn’t work, try resetting the browser.

Reset Chrome

If you’ve changed any Chrome settings recently, resetting the browser may help address the “Your internet access is blocked” issue.

Select the ellipsis at the top-right corner of Chrome and select Settings.

Select Advanced > Reset and clean up from the left pane. From the right pane, select Restore settings to their original defaults.

When asked for confirmation, select Reset settings.

Delete Chrome Profile

If none of the solutions so far worked, you could try deleting your Chrome profile and see if that yields positive results. It has worked for some users in the past, so it might just work for you.

Press Ctrl + Shift + Esc to launch the Task Manager. Find Google Chrome, right-click on it, and select End task.

Press Win + R, type the following text, and then press Enter:

%LOCALAPPDATA%/Google/Chrome/User Data/

This will take you to the User Data directory. Look for the Default folder and rename it to old.default. Restart your PC and see if you can access the internet now.

Disable Extensions

As a last resort, if the problem is indeed within the browser, you could try disabling all extensions to see which one is causing the issue.

Select the ellipsis at the top-right corner. Go to More tools > Extensions.

You’ll see all the extensions installed on your browser in this section with a toggle switch at each extension’s bottom-right corner. Toggle them off one-by-one to see which of these was the problem.

Are You Back Online?

Hopefully, one of these fixes worked for you and your browser no longer says “Your internet access is blocked.” Sometimes, though, the issue could be with your network and not the device. If your network doesn’t have internet access, you could try a few network-specific fixes.

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